
It is a common knowledge that many of the banks have expanded their digital lending portfolios with the attendant quick and 24/7 access to funds for emergencies, particularly during this lockdown period.
“You will agree with me that the current crisis is novel as nobody was expecting it. Some of the banks had as usual entered into real and big time credit advances to their customers and with the crisis and lockdown, the banks have been out of business while customers have been drawing on them without corresponding transactions that would earn them income.
“Most worrisome is the fact that even CBN has commenced its liquidity management as instruments such as the open market operations have commenced. This is in addition to adherence of its mandatory deposits like CRR and LRR even in the face of this crisis, ” he added.
The development may have reignited unhealthy competition among the banks as some have resorted to other means of retaining their customers.
Similarly, the embattled Access Bank yesterday sent message to its customers saying,” Entire Access family will like to say ‘thank you’ for your continued support especially during the past weeks.
The year 2020 has redefined how we live and do business amidst the COVID-19 pandemic; utmost safety is the new normal.
Fortunately, with the improvements on our mobile, internet banking, USSD (*901#) and PrimusPlus, most of your everyday financial transactions can safely be completed from the comfort of your home using your computer or phone.
In addition, we have put all necessary measures and hygiene procedures in place to ensure your safety and that of our staff while transacting at our branches.
We reiterate our commitment to providing you with the highest level of service excellence always. ”
However, some analysts say CBN needs to do more for the banks as they strive to advance credit to the real sectors of the economy.
For instance, in October 2019 alone, the banks gave over N45b in over 2 million disbursements to individuals and have recently witnessed a spike in its volumes hitting N1billion daily.
Consequently, demand for total unsecured lending from households increased in the third (Q3) quarter of 2019 according to the CBN’s credit condition report.
As part of measures to assist the banks, CBN granted a further moratorium of one year on all principal repayments of its intervention funds, effective March 31, 2020 being part of measures to contain the impact of Covid-19.
The CBN also granted Deposit Money Banks leave to consider temporary and time-limited restructuring of the tenor and loan terms for businesses and households most affected by the outbreak of Covid-19 particularly oil and gas, agriculture and manufacturing.
However, the banks are not adhering to the regulator’s measures as they keep sending messages to customers, reminding them of their loan repayment that is due.
Also CBN’s directive to banks to halt retrenchment may have been adhered to in breach as some of the banks like. Access, are allegedly believed to have gone ahead with the exercise.
“I expect a lot of constructive engagement between banks and CBN on one hand and their customers on the other hand with a view to either restructure some of these loans in view of the current economic situation as well as moral suasion on the part of CBN for the banks to either reduce or deffer the ongoing restructuring in order to forestall industrial disharmony and rise in the industry’s Non-Performing Loans (NPL),” according to an analyst.
The NPL ratio moderated from 6.59 per cent in January to 6.54 per cent in February 2020 but it remained above the prudential benchmark of 5.0 per cent.
But, some other analysts were quick to observe that, majority of the MSMEs, who are mostly affected by the current situation do not have facilities from the traditional banks, but either Micro banks or other non financial institutions, which require government’s appropriate interventions for these sort of businesses outside the traditional banking system.









