• Contact Us
  • About Us
Tuesday, June 3, 2025
  • Login
MetroBusinessNews
  • Home
  • Economy
  • Politics
  • News
  • Companies and Markets
  • Energy
  • Sports
  • Real Estate
No Result
View All Result
  • Home
  • Economy
  • Politics
  • News
  • Companies and Markets
  • Energy
  • Sports
  • Real Estate
No Result
View All Result
MetroBusinessNews
No Result
View All Result
ADVERTISEMENT
Home News

FCCPC Launches Inquiry Into Consumer Complaints Against GTBank, MTN, Air Peace

metro by metro
December 1, 2024
in News
0
FCCPC Launches Inquiry Into Consumer Complaints Against GTBank, MTN, Air Peace
0
SHARES
0
VIEWS

 

 

Read Also

FG Declares June 6,9 Public Holidays To Mark Eid-UI-Adha Celebrations

20 Kano Athletes, Officials Die In Road Accident While Returning From Sports Festival In Ogun

Forfeiture Order; EFCC Sues Emefiele In Fresh Eight-Count Charges

The Federal Competition and Consumer Protection Commission (FCCPC) has launched a major inquiry into widespread consumer complaints against leading players in the banking, telecommunications, and aviation sectors.

FCCPC Director of Corporate Affairs, Ondaje Ijagwu, disclosed this in a statement on Sunday.

According to Ijagwu, the inquisitions, which will begin on December 3rd, 4th, and 5th respectively, are intended to address issues of poor service delivery, exploitative practices, and potential consumer rights violations.

In the banking sector, the FCCPC said it will engage Guaranty Trust Bank (GTB) over reports of network failures that hinder customers from accessing their funds or using banking applications.

In the telecommunications sector, MTN Nigeria faces questions regarding persistent complaints of undelivered data services, unexplained data depletion, and inadequate customer care.

Similarly, Air Peace Limited will address allegations of exploitative ticket pricing, including significant price hikes for advance bookings on certain domestic routes.

ALSO READ:GTBank Admits Challenges In Transition To Core Banking, Apologizes As Customers Count Losses

The Commission noted that these inquiries are being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, specifically Sections 17, 18, 32, 33, 80, 110, 111, 112, and 113, which empower the FCCPC to investigate and resolve practices that undermine consumer rights, disrupt markets, or create unfair competition.

It added that its engagement with these companies provides a platform to address consumer concerns, clarify business practices, and enforce compliance with regulatory standards.

The companies will be required to appear before the Commission on designated days to provide information and responses to enable the Commission to make determinations and resolve pending issues promptly.

“This action reflects the Commission’s commitment to safeguarding consumer rights, fostering a fair marketplace and ensuring accountability across all sectors.

“We urge consumers to continue to report instances of poor service delivery or exploitative practices to the FCCPC through its official channels,” the statement added.

 

Previous Post

Elumelu Champions Recognition Of Women’s Potential, Challenges Workplace Stereotypes

Next Post

Ghana Risks Govt Shutdown If No Budget Passed Before Election

Related Posts

President Tinubu Addresses Joint Sitting Of NASS Wednesday, May 29, 2024.
News

FG Declares June 6,9 Public Holidays To Mark Eid-UI-Adha Celebrations

June 2, 2025
20 Kano Athletes, Officials Die In Road Accident While Returning From Sports Festival In Ogun
News

20 Kano Athletes, Officials Die In Road Accident While Returning From Sports Festival In Ogun

May 31, 2025
Ex-CBN Governor Emefiele Arrives Lagos Court For Arraignment
News

Forfeiture Order; EFCC Sues Emefiele In Fresh Eight-Count Charges

May 31, 2025
Asian Markets Track Wall Street Gains, Bitcoin Closes On $100,000
News

Crypto Duo Face Kinapping Charges In Alleged Bitcoin Theft Attempt

May 31, 2025
Next Post
Ghana Risks Govt Shutdown If No Budget Passed Before Election

Ghana Risks Govt Shutdown If No Budget Passed Before Election

Oil Prices Down On Swelling US Crude Stocks, Easing Middle East Tensions

Oil Inches Up On Supply Concerns, Weaker Dollar

June 3, 2025
Nigerian Military Fighter Jet Mistakenly Kills 20 Vigilantes In Zamfara

Nigerian Military Fighter Jet Mistakenly Kills 20 Vigilantes In Zamfara

June 2, 2025
President Tinubu Addresses Joint Sitting Of NASS Wednesday, May 29, 2024.

FG Declares June 6,9 Public Holidays To Mark Eid-UI-Adha Celebrations

June 2, 2025
MetroBusinessNews

© 2022 Metro Business News

Navigate Site

  • Contact Us
  • About Us

Follow Us

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
No Result
View All Result
  • Home
  • Economy
  • Politics
  • News
  • Companies and Markets
  • Energy
  • Sports
  • Real Estate

© 2022 Metro Business News

Go to mobile version