*Says Customers’ Data Save
Anxiety and tension took over the banking customers, particularly those of GTBank as suspected cybercriminals attempted to breach the domain address of Nigeria’s banking giant.
Metrobusinessnews.com (MBN) reports that as at Wednesday night, the bank’s domain gtbank.com was no longer accessible.
Consequently, the bank’s website has been down since Wednesday night and inaccessible to customers, prompting fears of a data compromise.
However, the bank says its website was not cloned but rather sees it as an “isolated incident of an attempt to compromise” its domain.
But in a statement on Thursday, after a long wait for response, the financial institution said that it does “not store customer information on our website, and as such, there has been no instance of compromise of customer data”.
It assured all “our Customers and Stakeholders that the Bank’s website has not been cloned”.
“Our dedicated team of Information Security Experts is currently working round the clock to restore domain settings, and we can assure our customers that our website will be up shortly,” the bank said.
“We urge all our Customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data.”
GTBank is one of Nigeria’s largest banks, serving millions of customers in Nigeria and other African countries.